This article is intended for the Manager User Role. What is a User Role?
If your organization permits self-service, you will have access to the Customer Employee Portal .
Within this portal, you will see a range of self-service options.
Manage Your Team Services
This feature applies to managers and allows a manager the ability to disconnect a service for one of their team members.
The window will display a drop-down listing all of the active services along with the associated employee name.
Simply select the service that requires disconnection and submit the ticket. The employee will receive an email notifying them of the disconnection, and a unique ticket will be created with a log of the request.