This FAQ is intended for the Employee & Manager User Roles. What is a User Role? 
If your organization leverages the Veroxos ordering solution, you can place an order by following these simple steps:
-
Sign in to Veroxos
- Navigate to 'Order / Support Request'
- Select the workflow for a new line of service / new order
- Complete the workflow and submit your request
Important - Ordering a new line of service will generate a new, unique telephone number.
If you already have a telephone number and are seeking a new device, please first check your upgrade eligibility and then use the 'Device Upgrade' workflow.
To learn more about placing your first ticket, check out this help article: Placing Your First Ticket / Order